Binary Managed Solutions delivers expert, fully managed IT support across Manchester and the North West. From helpdesk assistance to enterprise-grade cybersecurity, we keep your business running at its very best — every single day.
At Binary Managed Solutions, we understand that technology is the backbone of any modern business. Whether you're a growing SME in the city centre or an established firm in the surrounding boroughs, our dedicated team of IT engineers are on hand to provide proactive, responsive support tailored specifically to your needs.
We're not just a break-fix IT company — we're a strategic partner invested in your long-term success. Our managed services model means we monitor, maintain, and optimise your IT infrastructure around the clock, so problems are resolved before they ever impact your productivity.
From day-to-day helpdesk queries to complete IT infrastructure management, we offer a full suite of services designed to keep Manchester businesses secure, productive, and ahead of the curve.
Our all-inclusive managed IT support package covers your entire infrastructure — from workstations and servers to cloud platforms. Enjoy unlimited helpdesk access, proactive monitoring, and routine maintenance for one predictable monthly fee.
Protect your Manchester business from ever-evolving cyber threats. Our security solutions encompass threat detection, endpoint protection, email security, penetration testing, and staff awareness training to ensure your defences remain robust.
Harness the power of the cloud with our managed Microsoft 365 and Azure solutions. We handle migration, configuration, ongoing management, and user training so your team can work flexibly and securely from anywhere.
Don't let data loss bring your business to a standstill. We design and implement comprehensive backup strategies with rapid recovery capabilities, ensuring business continuity no matter what occurs — from hardware failures to ransomware attacks.
Our UK-based helpdesk is staffed by friendly, knowledgeable engineers ready to resolve your technical issues swiftly. With an average first response time of just 15 minutes, we ensure your staff spend less time troubleshooting and more time being productive.
Fast, reliable connectivity is essential for modern commerce. We provide leased line solutions, broadband, and business telephony services — including VoIP systems — to keep your Manchester office connected with optimal performance and minimal downtime.
Many Manchester businesses have traditionally relied on a reactive, break-fix approach to IT — only calling for help when something has already gone wrong. This model is costly, disruptive, and ultimately unsustainable as your organisation grows and becomes increasingly dependent on technology.
Managed IT support flips this model entirely. Rather than waiting for problems to arise, Binary Managed Solutions actively monitors your systems 24 hours a day, 7 days a week, identifying and resolving potential issues before they develop into business-critical failures. This proactive approach dramatically reduces downtime, extends the lifespan of your hardware, and gives your team the confidence to focus on their core work rather than battling with technology.
Our managed support packages are designed around your specific requirements. Whether you need full infrastructure management, supplementary support for an existing in-house IT team, or anything in between, we build a service plan that genuinely fits your business and your budget.
With more than 20 years of experience serving businesses across the North West, we've built our reputation on outstanding technical expertise, genuine partnership, and an unwavering commitment to client satisfaction.
Our 15-minute average first response time means IT issues are addressed swiftly, minimising disruption to your working day. Critical incidents are escalated and resolved as a matter of urgency.
Every member of our technical team holds industry-recognised certifications. From Microsoft and Cisco to cybersecurity specialists, you'll always be supported by people who genuinely know their field.
No hidden charges, no surprise invoices. Our straightforward monthly pricing model means you always know exactly what you're paying, making IT costs predictable and easy to budget for.
We take a security-first approach to everything we do. From GDPR compliance to Cyber Essentials certification support, we help Manchester businesses maintain the highest standards of data protection and regulatory adherence.
Cybercrime is one of the most significant threats facing UK businesses today. The National Cyber Security Centre reports that the majority of cyber incidents are targeted at small and medium-sized enterprises — organisations that often lack the dedicated security expertise to defend themselves effectively.
At Binary Managed Solutions, cybersecurity is not an afterthought — it's woven into everything we do. Our layered security approach combines technical controls, human training, and rigorous processes to create a robust defence posture for your Manchester business. We'll help you achieve Cyber Essentials certification, implement multi-factor authentication, deploy advanced endpoint detection, and establish clear incident response procedures.
We also assist with GDPR compliance, ensuring your data handling practices meet UK regulatory requirements and that your clients' information remains protected at all times. In the event of a security incident, our rapid response team is on hand to contain the threat, minimise damage, and help you recover as quickly as possible.
The migration to cloud-based working has transformed the way Manchester businesses operate. Whether you're looking to move to Microsoft 365, implement a hybrid cloud strategy, or migrate your on-premise servers to Azure, Binary Managed Solutions has the expertise to make the transition seamless and secure.
Our cloud specialists will assess your current infrastructure, design a migration roadmap aligned with your business objectives, and carry out the migration with minimal disruption to day-to-day operations. Post-migration, we provide ongoing management, optimisation, and user support to ensure you're getting maximum value from your cloud investment.
Remote and hybrid working has become the norm for many organisations, and our cloud solutions are designed to support this flexibility whilst maintaining the security and performance your business demands.
We've designed a straightforward onboarding process to get your business up and running with our managed IT services quickly and efficiently.
We discuss your current IT setup, pain points, and business objectives to understand exactly what you need.
Our engineers carry out a thorough audit of your IT infrastructure and present a tailored service proposal.
We manage the entire onboarding process, ensuring a seamless transition with zero disruption to your team.
With regular reviews, proactive support, and strategic IT advice, we grow alongside your business.
Don't just take our word for it — hear from the businesses we support every day across Greater Manchester and beyond.
"Binary Managed Solutions transformed our IT setup completely. We went from constant outages and frustrating delays to a system that simply works. The team are responsive, knowledgeable, and genuinely care about our business."
"We've been with Binary Managed Solutions for over four years and they have been absolutely outstanding. The 15-minute response time isn't just a promise — it's what we actually experience every single time we raise a ticket."
"After suffering a ransomware attack with our previous provider, we moved to Binary. Their cybersecurity work has given us total peace of mind. They're proactive, thorough, and always available when we need them."
Everything you need to know about partnering with Binary Managed Solutions for your Manchester IT support.
Our average first response time is 15 minutes. For critical issues affecting your entire business, our team will prioritise your case and work to resolve it as rapidly as possible. We operate a clearly defined SLA framework so you always know what to expect.
Absolutely. Whilst the majority of issues are resolved remotely, we provide on-site engineer visits across Greater Manchester and the wider North West region when required. There are no additional call-out charges for clients on our managed support packages.
We work with businesses of all sizes, from sole traders and small startups through to established organisations with 200+ employees. Our services are fully scalable, so we grow alongside you and can adapt our support as your requirements evolve.
Yes — we work with all major platforms and technologies, including Windows, macOS, Microsoft 365, Google Workspace, and a wide range of business software. We'll carry out a thorough audit of your current setup before recommending any changes.
Our managed IT support packages are priced on a fixed monthly fee per user or per device, depending on your preference. This gives you complete predictability in your IT budget with no unexpected costs. We'll provide a detailed proposal following your free initial consultation.
Yes, GDPR compliance is an integral part of our service offering. We assist with data mapping, privacy policies, security controls, staff training, and breach response procedures to ensure your business meets its obligations under UK data protection law.
Based in the North West of England, Binary Managed Solutions is ideally positioned to provide IT support to businesses throughout Greater Manchester and the surrounding region. Whether your offices are in the city centre or the outlying districts, our engineers can be with you quickly when on-site assistance is required.
We support businesses across all of Manchester's major commercial districts as well as the surrounding towns and boroughs, making us the go-to IT support partner for the entire region.
Get in touch today for a free, no-obligation consultation. Our team will assess your current IT setup and show you exactly how Binary Managed Solutions can help your business thrive.
No obligation · Free IT audit · Tailored to your business
