IT Services in Birmingham
Nestled in the heart of Birmingham, our company thrives amidst the vibrant corporate landscape of this bustling urban center. Birmingham, renowned for its economic prowess and diverse business community, stands as a beacon in the Midlands region.
With our profound insight into the local corporate environment, we present an enticing solution for your IT support requirements. Despite Birmingham’s expansive urban footprint, we pride ourselves on cultivating meaningful relationships with our corporate partners, delivering customised and attentive IT services tailored to your specific needs.
Low Costs
We understand that businesses have varying needs and budgets for IT services. Our customized plans are designed to fit your budget perfectly, so you never have to overpay. We're here to support local businesses with tailored solutions that meet your specific requirements without breaking the bank.
Friendly People
We strongly emphasize the significance of having a friendly and knowledgeable team backing your IT services to support your business effectively. Building strong relationships with our customers is a fundamental part of our ethos, and we maintain a professional approach while fostering these connections.
Local Support
As we have many customers in Birmingham, we have an intimate understanding of the area and community, enabling exceptional service delivery. In critical incidents, we swiftly mobilise and provide on-site support within hours to restore operations and ensure smooth business continuity to minimise downtime in critical situations.
Bulletproof Systems
At Binary, we prioritise what's essential for your business. While some may think that IT matters less for smaller companies, we believe otherwise. We're committed to delivering modern, robust, and effective solutions for businesses of all sizes. Let us handle your IT needs and you can focus on running your business.
Complete packages tailored to you and your business
Rest assured, whether your business is large or small, we have a package that can be customized to suit your needs. With our expertise, we’ll guide you on the best technical solutions for your requirements. Say goodbye to overpaying for underwhelming services and let us start gathering your needs today.
Why we're the best
We’re confident that we’re the leaders in West Yorkshire and we can guarantee that if anyone can provide the best service for your business its us.
6,000+ Issues resolved last year
In the past year, we successfully addressed more than 6,000 reported tickets, providing us with a broad knowledge base covering various topics and issues.
No phone menus
Don't settle for long wait times on the phone anymore. When you call Binary, you'll be immediately connected to one of our expert engineers ready to assist you.
90% of issues resolved on the first call
Most reported issues are resolved during the initial call. Say goodbye to logging tickets and waiting around – get your problem resolved instantly.
30 Minute first response SLA
We recognise the detrimental impact of long wait times on productivity. Our SLA ensures a first response within 30 minutes for all levels of issues, ensuring you never get left waiting.
Expedited hardware replacements
Hardware malfunctions on servers and switches can severely affect your business's uptime. We can guarantee next-business-day replacements for most hardware, minimizing disruptions to your operations.
Out of hours maintenance
We schedule after-hours maintenance for critical hardware, minimising disruptions to your business while keeping systems online and up to date.