In today’s fast-paced, technology-driven world, businesses of all sizes rely heavily on IT systems to run their operations. However, managing these complex systems can be a daunting task, especially for small and medium-sized organisations that may not have the resources to maintain an in-house IT department. Ensuring reliability amongst core systems is at the heart of what we do but, what do we actually mean when talking about “Managed IT”?
Understanding Managed IT Services
Managed IT refers to the outsourcing of your company’s IT management and support to a third-party provider, known as a Managed Service Provider (MSP). Instead of dealing with the day-to-day challenges of IT, businesses can rely on MSPs to handle everything from network monitoring and cybersecurity to data backup and cloud services. Managed IT services offer a proactive approach to IT management, ensuring that potential issues are identified and resolved before they become significant problems.
As an MSP were also here to react when things do wrong, when dealing with an issue our focus is on minimising disruption to your business and getting the whatever the issue is resolved as fast as possible.
What are the key components we cover?
Proactive Monitoring and Maintenance
As an MSP we have monitors installed on all machines which feeds back telemetry and important information about the computer or server. This telemetry allows us to predict issues before they happen and implement fixes, on top of receiving crucial data on health it also means that we can apply fixes, maintenance and support to a machine often without you even noticing. This keeps you secure, compliant and means you’re not hassled when we need to carry out essential works.
Cyberscurity
With cyber threats becoming increasingly sophisticated, cybersecurity is a critical component of managed IT services. MSPs provide a range of security measures such as firewalls, antivirus protection, and encryption to safeguard your data and IT infrastructure. Depending on your requirements we can also carry out proactive tests on your network to check for any potential security threats and act on them before someone malicious does.
On top of actively keeping you safe we also generate plans for if things do go wrong, because of our intensive planning we know that in the event of a major incident we can have your business recovered and back up and running as soon as possible.
Data Backup and Disaster Recovery
In the event of data loss due to hardware failure, natural disasters, or cyberattacks, having a reliable data backup and disaster recovery plan is essential. Managed IT services ensure that your data is regularly backed up and can be quickly restored, minimising downtime and data loss. At Binary we have sophisticated systems in place to ensure the safety of your data and to be confident that we can recover quickly in the event of a disaster.
Part of this responsibility is also ensuring the integrity and safety of your backups, often stored in off-site locations we need to make sure that we are following data protection laws and safety guidelines to ensure your data is kept safe and secure.
Help Desk Support
Our helpdesk is at the heart of what we do, with unlimited telephone support you can be assured that you have access to a team of experts who can deal with any questions or issues that arise. From the smallest issue to critical incidents there are 3 different ways of reaching us to ensure you can get the help you need. No job is too small and the team are always here to advise you on anything you might need help with.
We pride ourselves on having a friendly team at your disposal who cherish the professional relationships that we build. Trust and assurance is key when dealing with all types of issues.
Cloud Services
At Binary we’re proud to leverage the cloud as much as possible and as efficiently as possible for our customers. In each case scenario we look at what the best fit for the customer is. By taking in requirements and looking at the big picture for the business and its future we’re able to gauge what the best fit is going to be.
Sometimes the costings can be too expensive, sometimes it presents too much of a learning curve, even sometimes a company uses specialist applications which wont run as well when put in the cloud. There could be hundreds of reasons that need weighing up to make the right call.
The Benefits of Managed IT
Cost Savings & Expertise
Maintaining an in-house IT team can be expensive, especially when you factor in salaries, training, and the other aspects of recruitment. Going in house then means that you need holiday cover for the days your engineer is away which doubles these costs. By joining an MSP you drastically save money and it also provides you with a team of people whos skill set is vast and extensive.
This means that you get more experience, higher availability and more coverage for less money. At the same time we can also work alongside on-site IT personnel. For companies where its required we can provide a backbone of expertise on an on-demand basis tailored to you, this provides a backup of experience and knowledge for when your personnel struggle to resolve an issue.
Focus on Core Business
Outsourcing IT means that you can focus on what you do best, growing your business. Our helpdesk means that you can get your problems resolved quicker and minmise the downtime for your business. With our high availability, fast response times we can provide a quick reaction to anything that threatens day-to-day productivity.
Security and Compliance
We are at a critical point in the world at the moment where, attacks breaches and compliance is at an all time high. Ensuring you’re protected against the worlds most prevalent attacks is absolutely essential. On top of this compliance is key for every business, to avoid the threat of rule violations you need a team who can stay on top of your information. Training in-house people to do this can be expensive and often can be dropped for other projects. Put security and compliance at the top of your priority list this year and let us manage the key issues.
Conclusion
Managed IT is more than just a cost-saving measure; it’s a strategic approach to ensuring that your business remains competitive in a technology-driven world. By partnering with a Managed Service Provider like ourselves, businesses can enjoy peace of mind knowing that their IT systems are in capable hands, allowing them to focus on what they do best—business growth and development.
In an era where technology is the backbone of most industries, investing in managed IT services is not just a smart decision—it’s an essential one. Whether you’re a small startup or a large enterprise, Managed IT can provide the expertise, security, and reliability you need to thrive in today’s digital landscape.
