IT Services in Liverpool
Liverpool, a bustling city in the UK’s northwest, serves as a vibrant hub for trade and commerce. Its diverse economic landscape encompasses various industries, from tech start-ups to manufacturing enterprises. Within this dynamic setting lies a network of businesses contributing to Liverpool’s economic vitality.
As a key player in Liverpool’s IT services sector, we understand the importance of technology in driving business success. Our tailored solutions address the unique needs of Liverpool’s businesses, providing comprehensive support to navigate the digital landscape.
Low Costs
We understand that businesses have varying needs and budgets for IT services. Our customised plans are designed to fit your budget perfectly, so you never have to overpay. We're here to support local businesses with tailored solutions that meet your specific requirements without breaking the bank.
Friendly People
We strongly emphasise the significance of having a friendly and knowledgeable team backing your IT services to support your business effectively. Building strong relationships with our customers is a fundamental part of our ethos, and we maintain a professional approach while fostering these connections.
Local Support
With us already having partners that are based in Liverpool you can be assured that we have an extensive set of local knowledge that will help us support your business. With our knowledge and an understanding of your requirements we can begin tailoring your package to whatever suits you the most.
Bulletproof Systems
At Binary, we prioritise what's essential for your business. While some may think that IT matters less for smaller companies, we believe otherwise. We're committed to delivering modern, robust, and effective solutions for businesses of all sizes. Let us handle your IT needs and you can focus on running your business.
Complete packages tailored to you and your business
You can be assured that as a leader in modern technology and support, we have everything that you need to be able to assist your business through minor and critical issues. Stop worrying about IT and ensure that all of your needs are taken care of quickly and efficiently with our support services.
Why we're the best
We’re confident that we are the top choice for support services
within the Liverpool area, here’s why.
6,000+ Issues resolved last year
In the past year, we successfully addressed more than 6,000 reported tickets, providing us with a broad knowledge base covering various topics and issues.
No phone menus
Don't settle for long wait times on the phone anymore. When you call Binary, you'll be immediately connected to one of our expert engineers ready to assist you.
90% of issues resolved on the first call
Most reported issues are resolved during the initial call. Say goodbye to logging tickets and waiting around – get your problem resolved instantly.
30 Minute first response SLA
We recognise the detrimental impact of long wait times on productivity. Our SLA ensures a first response within 30 minutes for all levels of issues, ensuring you never get left waiting.
Expedited hardware replacements
Hardware malfunctions on servers and switches can severely affect your business's uptime. We can guarantee next-business-day replacements for most hardware, minimising disruptions to your operations.
Out of hours maintenance
We schedule after-hours maintenance for critical hardware, minimising disruptions to your business while keeping systems online and up to date.